To make your existing domain name work with our hosting, you need to have your domain name servers pointed to our Server. Below are instructions on how to change your name servers with 1&1. If you need assistance, you can contact our Support.
Note: Changing your name servers does not transfer your domain registration. You will need to keep your domain current with your current registrar.
IMPORTANT EMAIL NOTE:
If you have domain-based email (i.e. firstname.lastname@example.org), please send your email provider's MX records to our Support Team BEFORE you change your name servers (the next step). If you change your name servers before we have your email's MX records set up on our servers, your email will go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers.
Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password.
Note: If your domain is locked and you are unable to access domains from your Administration panel, you may need to contact 1&1 to request an unlock.
• Click the Domain Center link from the Domains panel.
• Check the box next to the domain to select it and click Edit DNS Settings from the Edit Domain Settings drop-down box above the list of domains.
• Select the Other Name Servers button from the Basic DNS Settings section of the menu.
• Under Basic DNS Settings, select My Name Server and enter the following server names:
Primary : ns1.e2bdigital.net
Click the Save button to save your settings.
After you update your name servers it may take up to 24-48 hours for your new website to be active.
Important: You must change your domain's name servers in order for your domain name to be active with our Server. Name server changes take 24-48 hours to propagate.
If you need assistance with this or any aspect of your account, you can reach our Support team.